There are many advantages to using IT outsourcing companies, even if you already have an in-house IT department. IT Outsourcing can help you manage your IT, free up your time and increase business quality. For example, tightening security and saving time and money through increased efficiency. So, find out what outsourced IT experts can do for you.
We work together with your in-house IT department.
If you have an in-house IT department, we always work closely with them to develop the best IT solutions for your business. The reason we do this is for two reasons.
One, your in-house IT staff often work closely with your business departments to assess their needs. They know your business inside and out, which is invaluable for modelling the best IT services. Also, their knowledge of bespoke applications or processes may be unique to your company and is not readily available on the open market.
Secondly, Northstar can supplement all that with our expertise to fill gaps in knowledge or ability. For example, you might need a complicated task completed, that only needs to be done every five years by your IT department. Due to our engineers working for multiple clients, we might perform this task every month. As a result, this extra familiarity means jobs are completed faster and done correctly, first time, which can save time and money.
Extra resources for your in-house IT department.
One of the excellent benefits of outsourcing your IT is that it provides additional resources when your in-house staff are too busy. Our engineers will fill in wherever you need. For example, Northstar could focus on your IT projects allowing your in-house IT staff to focus on support. Conversely, we can provide day-to-day IT support, allowing your in-house to focus on important projects to drive your business forward.
Automated IT for increased efficiency.
Another way that outsourcing your IT can increase efficiency is through automated IT. We can provide software that finds day-to-day IT faults and fixes them automatically. For example, virus detection, data storage and management, software updates and slow running hardware. Joining this service onto your current IT strategy can save your IT department time so that they can focus on the things that matter.
What if I have not got an in-house IT department?
If your business is small and you do not have an in-house IT department, you may want to outsource everything. With Northstar, this means you can have an expert engineer on-hand whenever you need and automate lots of routine tasks to increase efficiency and save money. Furthermore, we can provide an IT support package that fits your business size and requirements.
For more advice on outsourcing your IT, get in touch with Northstar today. We can provide you with a tailored support package that suits your business model.
