The Professional Support Package...

the perfect IT Support package for your business to thrive.

We have spent over 20 years carefully crafting this IT support package for small and medium-sized businesses. As a result, our customers are happier than ever, see our testimonials for some great examples.

Ideal for small and medium-sized businesses

The Professional Support Package is ideal for small and medium-sized businesses and comes in two forms. The first caters for everything from single-person organisations to large organisations that have limited or no on-site expertise. The second offers a third line service to support on-site IT staff with complex problems or tasks.

All included in a fixed fee

The fixed fee allows you to log as many support tickets as you like and includes help for your employees when they get stuck. Get the most out of the software you have invested in, whatever help you need we cover you under one price.

Benefit from Automated IT support

The Professional Support Package builds on the Automated Support Package. This identifies and fixes thousands of IT faults instantly and automatically. In addition, is also prevents security risks becoming an issue and helping your computers and servers run faster. When the automated system finds a fault it can’t fix, it alerts our expert engineers who work behind the scenes to resolve the problems. Furthermore, we keep you informed throughout the whole process.

Get IT support for your business today...

To find out how you can get IT support and services that will help your business reach its destination, contact us through the form today.

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What Is Included In The Professional Support Plan?

Automatic IT Fixes

You can benefit from our automated IT support which identifies and fixes thousands of IT faults instantly and automatically.

Help For Your Staff

IT support is not just about fixing issues; it's also about helping your staff get the best out of your systems and work more efficiently.

Day-to-Day IT

We’ll also take on many of the day-to-day IT tasks. For example, helping new staff to join your organisation, manage security access and utilise cloud services.

Managed Security

We know that security is a top priority for small and medium-sized businesses. That’s why we offer security management within the professional package.