IT managers and executives often worry that IT outsourcing cost will eat up their budget with high hourly rates. However, a carefully designed service can reduce cost. It can do this by focusing on completing tasks more efficiently and by using automation. Furthermore, this does not mean cutting corners because the goal is to maintain uptime and reduce risk.
Why should I Outsource my IT?
Outsourcing can provide access to experts who are efficient in deploying the latest technology. As a result, this can increase operational efficiency and reduce costly downtime. As staff get better, reliable IT tools to do their job, the business becomes more efficient. Companies like Northstar have access to industry-leading software only available to Managed Service Providers and Managed Security Service Providers. As a result, this allows us to automate tasks out of reach for small and medium-sized businesses. We can increase your efficiency because our experts undertake tasks regularly that people only normally do rarely. That familiarity reduces risks and the amount of time it takes to undertake the task. Therefore, even though the hourly rate is higher, the time it takes to complete a task is significantly reduced. As a result, this saves the business thousands of pounds.
Furthermore, with an outsourced service, the cost can be fixed. If you employed a full-time specialist, you would only utilise the full extent of their skills rarely. Underutilising them causes a high salary and is not providing a good return on investment. Our experts are engaged all the time, but you only pay for what you use.
Here at Northstar, we ensure that you are getting the best possible service for your money. Furthermore, we never encourage you to purchase things you do not require. Instead, we find what will help your business reach its destination and find a solution that fits your budget. For example, we tailor our IT support contracts to your specific needs and size.
What will IT outsourcing cost me?
Automated IT Support
Our Automated IT Support Package will help reduce your IT outsourcing cost. It finds and fixes thousands of day-to-day IT issues that would otherwise take up an engineers or your time to solve. For example, it will automatically detect a new device entering your network. It will also monitor its presence and behaviour to keep authorised devices safe and others from introducing potential cyberattacks. Furthermore, our automaton software upgrading out of date software to optimise their use and for security reasons.
Our Automated IT Package will cost £3/ user/ month, a fraction of the price of paying an engineer to do the work manually your regular IT outsourcing cost.
The Professional IT Support Package
Automation cannot solve all IT issues – yet! That is why we also offer a tailored Professional IT Support Package for small and medium-sized businesses. Furthermore, this is our most popular Package and provides IT support and security for all your devices and software. As well as remote and onsite support if something breaks. It includes unlimited IT support for a fixed monthly fee. We base our Professional Package price on the number of users in your company and the exact cover you require. So the price varies for different sized companies.
The Premium IT Support Package
Our Premium IT Support Package offers everything in the Professional Package, but we specifically gear for companies with a critical reliance on IT or operate in highly regulated industries. Particular industries required highly regulated change management and managed security services, so this Package caters for that. We can provide guaranteed uptime backed by compensation for any system.
Similarly to the Professional Package, we base the monthly price on the requirement.
Pay-as-you-go IT Support Package
For some small businesses having a monthly fee is not feasible. However, what if something breaks unexpectedly? That is why we offer a pay-as-you-go service to cater for one-off fixes and problems. We base this price on what services you need.
We charge for this service by the minute, so you only pay for what you use. Furthermore, if you register for this service, we can survey and document your equipment free of charge. As a result, this allows us to fix faults fast if they occur, which reduces the cost of an incident.
Some customers prefer to purchase a pay-as-you-go service based on a batch of hours or a per-incident price. Northstar also fully caters for these models at very competitive prices.
IT Projects
If you do not need support, but you have an IT project on the horizon, we can cater for you as well. For example, you might want to migrate your servers to the Cloud, upgrade your phone system or implement Microsoft 365 apps company-wide. The IT outsourcing cost of IT projects depends on the project size and the time it will take. Also, it will be a one-off cost.
IT Equipment
Whether it’s a new desktop or laptop or a new server, we can supply all your office IT equipment. We have partnerships with all the big technology distributors. So you can get the best price for your equipment. As a result, purchasing IT equipment from us will save you money than buying it off the internet or commercially.
IT Software
Similarly, if you need anti-virus software or any other software licenses, we are partnered with the distributors to offer you the best price. Often software licenses are billed monthly or yearly.
IT Security
Our security services are also quite popular. Northstar offers security auditing and managed security services. Managed security is where we take responsibility for a process of continual security improvements. We provide a roadmap and produce documented evidence of improved security that the board can review. We also offer guided certification for Cyber Essentials and Cyber Essentials, which increases your chances of passing the first time. We charge this on a one-off or monthly basis, depending on the service and what is required.
If you require a FREE quote or a FREE IT assessment, we are here to help. Contact us today, and we can help your business reach its destination.
