The global pandemic has profoundly affected how everyone uses IT in their business. Here, we will share important information about how IT has changed and our top tips on how your business can stay on top of its goals despite the hurdles.

Remote-Working

The transition to remote-working is the most significant change businesses have adopted during this time. With little warning, some have adopted intrinsically risky practices. Changing to remote working requires planning and preparation. So, being forced into this has been far from ideal for many businesses. Flexible working does carry many benefits for businesses and employees, such as a better work-life balance and cutting office costs. However, for many business owners, there is the worry that productivity may drop. But when done well, studies suggest an increase in productivity and wellbeing amongst many employees.

Security

But what does increased remote working mean for security? Unfortunately, it is not good news. The pandemic has harmed many businesses’ IT security processes. As a result, there have been increases in data breaches. To combat this IT security has had to adapt. We have security services that work as well on remote computers as they do when they are in the office. With Automated Remote Monitoring and Management systems from as little as £3/ computer/ month, you can stay on top of security without the increase in resources. For more information on how you can keep cyber-security threats at bay during remote-working, read our article on cyber-security tips for remote working.

The steps we are taking at Northstar

If you are already one of our clients, rest assured that we are taking steps to help you in these abnormal times. We are more than happy to answer queries over the phone and help with faults whether you are working at home or in the office. We have cloud-based services we can use to troubleshoot your computer faults to reduce/eliminate time spent on-site where appropriate. Wherever you are, we are here to help. If you are not yet one of our clients but feel as if your business’ IT is struggling under the pressure of the pandemic, we are always available to consult on how to increase resources or help you adapt so staff can work more efficiently. We can offer advice on security issues, how to minimise vulnerability to cyber-attacks during remote working and how to increase the protection of your data, staff and customers. We can also offer solutions which will optimise troubleshooting and fixing faults remotely, for as little as £3/per computer per month.