"Everyone I’ve come into contact with at Northstar has spoken to me like I’m a human being, and not expected me to be a computer geek and understand techy stuff – which I don’t! They thoroughly get my recommendation. So many of these type of companies make me feel stupid, for not understanding what to them is a simple instruction."

“I have been using Northstar ever since they started the business, for over 20 years. What I particularly like about using Northstar is there is always someone available to help at the end of the phone whenever needed. They have set up a very stable platform here, so problems rarely arise, but when they do, they are dealt with quickly and efficiently.”

“Northstar are responsible for all of our IT services and have kept our IT smoothly running for the best part of 3-4 years. Northstar are very quick to help us fix our problems, by jumping on our computers and finding the root of the problem. Being another business just around the corner from us, means problems are fixed even more efficiently. All the staff at Northstar are helpful and pleasant to deal with”

“Northstar have provided us with a wide range of IT support, from in-house networking, setting us up with Azure Active Directory, and transitioning us over to the Cloud. John and the team really know their stuff and are very easy to work with. They make the IT process simple for all of our staff, even those who are not the most IT savvy. The team at Northstar always come up trumps and help wherever they can!”

"I am very happy with Northstar, they are generally quick, polite, friendly and don't make me feel stupid. They always ask if there is anything else that they can help with. Calls get answered quickly and everyone there is friendly. They are extremely patient, which is great as I'm not! They sort things out when I am stressing about them and get us working again quickly. Highly recommend."

"Northstar joined our business 3 years ago to help us modernise our use of technology to become an integral part of how we work. They had to start from scratch as we had no real IT infrastructure and we couldn't have set this up without their help. We've undertaken lots of IT projects across a wide range of areas (telephone VOIP systems, CCTV and EPOS systems) which they’ve helped us project manage. The knowledge and skill of John and the team has been a huge help and we’ve got a lot of trust in Northstar’s ability to work with our best interests in mind at all times.”

"We’ve been using Northstar since before I started with our company, nearly 10 years ago. During that time there have been a lot of changes in how we do our work but we’ve always found the solutions with John and his team, sometimes before we even knew there was a solution that we needed! One of the greatest strengths of our partnership is how well Northstar understand our business, in terms of how we do things and what we need. They’re never too busy to discuss options and improvements and to make suggestions. I’ve been contacted multiple times over the years by other companies, offering IT services, and I’ve not even given them consideration as we know we wouldn’t get the same service."

“Our experience so far with Northstar has been effective, useful and professional. Whenever we encounter an issue which we cannot resolve we flag it up with Northstar. If we report this issue via email then we always receive a prompt response and if we call in there has always been someone to take the call. This quick response is extremely beneficial when IT is a necessary component of your everyday work. The main issue which we usually encounter is to do with emails. Northstar have always been able to solve these issues instantly. If I were to describe the experience in one word it would be quality.”